01 - Introduction
At EZTR1, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request services, place an order, or communicate with our team.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
02 - Information We Collect
We collect information to provide our services, process requests, and improve your experience.
Personal Information
Information you voluntarily provide may include:
- Full name
- Company name
- Email address
- Phone number
- Billing address
- Project address
- Property location
- Payment information processed securely through third-party providers
Project Information
To provide inspection and Scan to Plan services, we may collect:
- DOB application numbers
- Construction project details
- Project type
- Inspection requirements
- Building plans
- Drawings
- Permit documentation
- Photos and supporting files
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referral source
- Cookies and analytics data
03 - How We Use Your Information
We use your information to operate our business and provide requested services.
Service Delivery
- Process inspection orders
- Generate instant quotes
- Schedule inspections
- Deliver reports and project documents
- Respond to service requests
Customer Support
- Answer questions
- Provide technical assistance
- Respond to project inquiries
- Send order updates
Website Improvements
- Improve user experience
- Optimize navigation
- Enhance performance
- Develop new features
Communications
- Project updates
- Service confirmations
- Appointment notifications
- Important policy updates
- Marketing communications only where permitted
You may opt out of promotional email at any time.
04 - Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve performance and enhance your browsing experience.
Cookies help us
- Remember user preferences
- Maintain secure sessions
- Analyze website traffic
- Measure website performance
- Improve website functionality
You may disable cookies through your browser settings, although some features may no longer function properly.
05 - Data Sharing
We do not sell your personal information. Information may be shared only when necessary with trusted service providers or when required by law to protect our legal rights.
Service providers may include
- Payment processors
- Website hosting providers
- Cloud storage providers
- Analytics providers
- Customer support platforms
- Email communication services
Sharing is limited to what is required to deliver your service.
06 - Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information.
Security measures may include
- Secure HTTPS encryption
- Access controls
- Password-protected systems
- Secure cloud storage
- Regular security monitoring
- Limited employee access to sensitive information
No internet transmission or electronic storage method can guarantee absolute security.
07 - Your Privacy Rights
Depending on your location, you may have rights concerning your personal information. Requests may be submitted using the contact information below.
Your rights may include
- Access your personal information
- Update inaccurate information
- Request deletion of personal data
- Request a copy of your information
- Restrict certain processing activities
- Withdraw marketing consent
- Request correction of inaccurate records
08 - Third-Party Services
Our website may contain links to third-party websites or integrate third-party services. These services operate under their own privacy policies, which you should review before providing personal information.
Examples include
- Payment gateways
- Google Maps
- Analytics providers
- Email services
- Social media platforms
09 - Data Retention
We retain personal information only as long as necessary. When information is no longer required, it is securely deleted or anonymized.
Retention supports our need to
- Complete requested services
- Meet legal obligations
- Resolve disputes
- Maintain business records
- Enforce agreements
10 - Children's Privacy
Our website and services are intended for business professionals and adults. We do not knowingly collect personal information from children under the age of 13. If such information is discovered, it will be deleted promptly.
11 - Changes To This Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices. The Last Updated date at the top of this page indicates the most recent revision.
We encourage users to review this page regularly.
12 - Contact Information
Questions about this policy or requests to exercise your privacy rights may be directed to the EZTR1 team.
Contact EZTR1
- Email: info@eztr1.com
- Phone: (646) 396-1924
- Hours: Monday-Friday, 8:00 AM-5:00 PM